Email is the fastest way to reach us
We reply within a few hours during UK working days. For anything order-specific, include your order number and it speeds everything up.
Support and CoA requests
Email us with your order number and we will send the batch certificate back, usually the same day. Ask for the raw chromatogram and you will get that too.
Bulk orders and volume pricing
Ten or more vials of the same compound qualifies for volume pricing. Email us with what you need and we will come back with a quote.
Order issues
Damaged, missing or wrong item? Email within 7 days of delivery with a photo and your order number and we will sort it.
Institutional supply
University, lab or biotech needing a supply agreement or an invoice-based account? Tell us the compounds and volumes and we will set it up.
Company details
Buy Peptides UK is the trading name of BP-UK Shop, 30 St Mary Axe, London EC3A 8BF, United Kingdom. We ship within the United Kingdom only.
Looking for dispatch cut-offs or delivery times? Those are on the shipping policy. Most other questions are answered on the FAQ.